Infobird Co., Ltd. (NASDAQ: IFBD) Empowering SaSa (China) Cosmetics Co., Ltd. to Customer Experience Leadership

• Infobird recently entered into a cooperative agreement with SaSa (China) Cosmetics Co., Ltd., to provide marketing and customer service solutions for the retailer’s sales staff/shopping guides
• The solutions’ benefits include enhanced trustworthiness, brand image, and value; improved call-through rates; efficient customer service management; and more personalized customer engagement experiences
• Through the agreement, SaSa will leverage technology to improve customer interactions and offer premium personalized experiences, effectively making it a customer experience leader in China

A 2018 KPMG study demonstrated that for a company to be a customer experience leader in China, it must have successfully leveraged technology to improve its interactions with customers, driven efficiency to enhance its customer offerings, and offered premium personalized experiences to meet the ever-growing expectations of customers (https://ibn.fm/zq2d0). Through its artificial intelligence (“AI”) enabled end-to-end customer engagement solutions, Infobird (NASDAQ: IFBD), a Software-as-a-Service company in China, is empowering companies to customer experience leadership as its new cooperative partnership with… Read More>> NOTE TO INVESTORS: The latest news and updates relating to IFBD are available in the company’s newsroom at https://ibn.fm/IFBD

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