Infobird (NASDAQ: IFBD), a software-as-a-service (“SaaS”) provider of innovative AI-powered, or artificial intelligence-enabled, customer engagement solutions in China, has unveiled its newest intelligent SaaS product, a WeChat Call Center. This new product marks Infobird’s entry into the private domain traffic space. The new call center is designed to be an integral part Infobird’s standardized SaaS strategy and will assist companies in further developing the value of existing customers through automated and personalized solutions for private domain traffic. Most companies consider private domain traffic as private assets that can be used to stay relevant in the mind of customer, encouraging return and repeat business. With this new offering, Infobird anticipates adding major value by creating new demand and capturing uncontested market space in a cost-effective manner; the company refers to this as blue-market strategy. The new WeChat Call Center combines the benefits of Enterprise WeChat and Call Center to create a new generation of customer interaction platform that integrates artificial intelligence, Robotic Process Automation and other technologies to offer solutions to companies with private domain traffic; those solutions enable companies to retain customers and continue to stimulate their consumption potential.
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About Infobird Software Co. Ltd.
Infobird, headquartered in Beijing, China, is a software-as-a-service (“SaaS”) provider of innovative AI-powered, or artificial intelligence-enabled, customer engagement solutions in China. For more information about the company, visit www.Infobird.com.
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